This webinar will focus on what workers, employers and claims payers can do to help increase the accuracy and helpfulness of physician guidance in the SAW/RTW process. Most of us know that doctors play a powerful (and essential) role in the stay-at-work and return-to-work (SAW/RTW) process, but most doctors do not see it that way. Workers, employers and claims payers expect physicians to make decisions and determinations about issues that are not part of a standard medical education and that physicians do not consider “medical.” As a result, many doctors feel uncomfortable answering questions about SAW/RTW and view them as administrative irritants. A pro-active posture, respect for the physician’s time pressures and professional priorities, and a collaborative approach can make a big difference in the quality and timeliness of the physician’s opinions.
You will learn to:
- Describe the medical office assembly line and timeline of care
- Explain why adjusting the timing of their requests for information to the doctor’s timeline of care will improve responsiveness
- Package their requests for SAW/RTW information in a more physician-friendly format
- Name three things they can do to make doctors feel more comfortable releasing patients promptly to SAW/RTW.
Dr. Jennifer Christian is an internationally-known thought leader and advocate for improving health and functional outcomes and for preventing needless work disability in healthcare, workers’ compensation, and disability benefits systems. Jennifer is board-certified in occupational medicine with medical and public health degrees from the University of Washington in Seattle. She is a Fellow of the American College of Occupational & Environmental Medicine and chairs its Work Fitness & Disability Section. Jennifer is President of Webility Corporation. She also founded the award-winning 60 Summits Project, a non profit initiative to propagate the work disability prevention model. It produced 20 multi-stakeholder events in two Canadian provinces and 12 states in the United States.