Helping Doctors Make Better Decisions in the Stay at Work and Return to Work Process

1 Hour | taught by Jennifer Christian, MD

Course description

This webinar will focus on what workers, employers and claims payers can do to help increase the accuracy and helpfulness of physician guidance in the SAW/RTW process.  Most of us know that doctors play a powerful (and essential) role in the stay-at-work and return-to-work (SAW/RTW) process, but most doctors do not see it that way.   Workers, employers and claims payers expect physicians to make decisions and determinations about issues that are not part of a standard medical education and that physicians do not consider “medical.”  As a result, many doctors feel uncomfortable answering questions about SAW/RTW and view them as administrative irritants.   A pro-active posture, respect for the physician’s time pressures and professional priorities, and a collaborative approach can make a big difference in the quality and timeliness of the physician’s opinions.  

You will learn to:

  • Describe the medical office assembly line and timeline of care
  • Explain why adjusting the timing of their requests for information to the doctor’s timeline of care will improve responsiveness
  • Package their requests for SAW/RTW information in a more physician-friendly format
  • Name three things they can do to make doctors feel more comfortable releasing patients promptly to SAW/RTW. 
Jennifer  Christian, MD
Jennifer Christian, MD
President and Founder, Webility Corporation​​

Dr. Jennifer Christian is an internationally-known thought leader and advocate for improving health and functional outcomes and for preventing needless work disability in healthcare, workers’ compensation, and disability benefits systems. Jennifer is board-certified in occupational medicine with medical and public health degrees from the University of Washington in Seattle. She is a Fellow of the American College of Occupational & Environmental Medicine and chairs its Work Fitness & Disability Section. Jennifer is President of Webility Corporation. She also founded the award-winning 60 Summits Project, a non profit initiative to propagate the work disability prevention model. It produced 20 multi-stakeholder events in two Canadian provinces and 12 states in the United States.